Your Wickbox will ship on or around the 15th of the month. For subscribers who sign up after the 20th, your first box will ship the following month. Your subscription will automatically renew on the 23rd of each month. You can skip a month or cancel your subscription by logging into your online account at any time or by emailing firstname.lastname@example.org.
You will choose between a large or medium box, which will feature 1 luxury scented candle per month curated to your unique scent preferences. You'll be asked to complete your scent profile after checkout. A different brand and beautiful, on-trend container is featured every month to help you easily update your decor with the seasons. The typical burn time of a large candle is 60 - 100 hours. The typical burn time of a medium candle is 30 - 60 hours. Sometimes we'll even throw in a bonus treat to add to your relaxation experience!
You will be redirected to fill out your scent profile after checkout. If you're curious about what questions we'll ask, you can preview them HERE . Please wait to submit the survey till you're redirected after checkout. If you have already purchased a subscription and would like to retake your scent profile you may do that HERE. Ensure to use the email that was used to complete the original purchase. If you were gifted the item you can find this email in the gift notification you were sent originally. If you were gifted the item you can find this email in the gift notification you were sent originally and you can fill out your scent profile HERE.
Our partner brands focus on quality like lead-free wicks and superior wax (our favorites are soy, coconut, and vegetable) as well as beautifully designed, on-trend containers. Many of our candles are hand-poured in the United States. Check us out on Instagram to see examples of candles and get a feel for our oh-so-chic style.
Yes! All subscribers receive at least 10% off any purchases in The Shop (excludes gift cards). This lets you stock up & save on your favorite candles & accessories! You must be logged into your account so your discount can be automatically applied at checkout.
Yes! After checkout you will be prompted to send the recipient a gift message and scent profile.
Use our gold wick trimmer to trim your wicks between burns which will help your candles burn longer and evenly with maximum fragrance and reduced soot. The special foot of the trimmer catches the wick and allows you to remove it safely (a pair of scissors can't do that!). We also recommend our gold wick dipper to extinguish your candles virtually smoke-free. This method is preferred over a candle snuffer which emits a cloud of smoke when extinguishing a candle. The wick dipper coats the wick in wax which primes it for the next lighting and prevents it from fraying or becoming brittle.
Trim your wick to 1/4" between burns. Wax has a memory so the melt pool will only go as far each time as you allow it to with the first burn. Make sure you allow enough time for the wax to liquefy all the way to the edges to prevent tunneling and wastage. A good rule of thumb is to let it burn for about 1 hour for every inch in diameter of the candle. A handy infographic card with our tips will be included in your first box.
There are a few ways to clean the last remaining bit of wax out of your container so you can reuse it. Our favorite way is to let the wax cool completely, then set the container in your sink and carefully pour hot water into it. Let it sit until all the wax releases and floats to the top. Then rinse with soap and water and wipe out any remaining residue. We love to reuse ours for storing makeup, nail polish, jewelry, cotton balls and even as pretty flower vases.
Blow out all candles when you leave the room or go to bed. Avoid the use of candles in the bedroom and other areas where people may fall asleep. Keep candles at least 12 inches away from anything that can burn. Use candle holders that are sturdy, and won’t tip over easily. Put candle holders on a sturdy, uncluttered surface. Light candles carefully. Keep your hair and any loose clothing away from the flame. Don’t burn a candle all the way down — put it out before it gets too close to the holder or container. Never use a candle if oxygen is used in the home. Candles are not to be used by children or near pets. (Source: National Fire Protection Association website)
We make it so easy. You can skip a month or cancel your subscription from your Account page on our website at any time or by emailing email@example.com. If you have a question or problem, please let us know and we'll be more than happy to assist!
Send us an email at firstname.lastname@example.org and we'll be happy to help!